Booking with Confidence

Supporting you on your road map back to travel

Schools are now permitted to book international trips (DfE Guidance). Our ‘Booking with Confidence’ guidance has been created to inform schools, parents, and students of the physical and financial safeguards in place. It enables schools to meet their outside of the classroom learning requirements with confidence, removing financial and safety concerns, in accordance with National Guidance.

As your school expedition provider, we look forward to supporting you on your road map back to meaningful and educational travel as you support us in delivering sustainable and ethical projects across the globe.

Booking with confidence - Travel roadmap

In providing your students with a school expedition, you should be asking the following questions:

How is our school expedition financially protected?

If Camps International is unable to deliver your expedition, your expedition is protected by a range of industry bodies, including a full ATOL license so your trip is fully protected should anything happen to Camps International before or during your expedition.

Covid-19 Cancellation Cover & Insurance:

Comprehensive travel insurance is included in the cost of every expedition and includes medical care, repatriation and emergency assistance.

Should you, or a member of your expedition team be prevented from travel due to a genuine reason associated with Covid-19 (positive PCR test or direction to self-isolate via the NHS app) then the individual will receive a full refund of monies paid.

What contingency plans are there, if it is not safe to travel?

Booking with confidence - Reserve Location

Reserve Location

Should the FCDO advise against travel to your original location choice, you can move your expedition to a reserve back up location, to ensure your students still receive the expedition of a lifetime.

Booking with Confidence - Reserve location

Deferral

If an alternative location is not available, then you can defer your expedition to the following year.

Booking with Confidence - Refund

Full Refund

In the event that Camps International are unable to deliver either a Reserve Location or Deferral, then your team will be entitled to a full refund of all monies paid.

What risk management procedures are in place?

CI Practical Protocols

Whilst Covid-19 is a clear and current risk, mitigating and responding to risks of all kinds before and during expeditions has been our speciality for over 20 years.

Our unique Camps’ model gives us tight control over our own environment, security, and expedition experience – the outcome being industry leading safety and security.

We are full contributing members of the Expedition Providers Association (EPA), BS8848 Compliant, hold the Learning Outside the Classroom (LOtC) Quality Badge for overseas expeditions and are members of WTTC Travel Safe. For further accreditation details, click here.

This allows us to adapt quickly to the most up to date public health and travel guidance and to control and minimise contact with the broader population in-country.

Here are just a few of the extra safety measures we are implementing and will continue to develop in accordance with government guidance:

Booking with confidence - Camps Locations

Camp Locations

Our camps are in rural locations, away from highly populated areas and with perimeter security, allowing us to control who our teams come into contact with. We will continue to improve all facilities and transport in line with the latest guidance.

Booking with Confidence - Temperature Checks

Temperature Checks

All camps will have non-contact thermometers and an established protocol for regular temperature checks of everyone present.

Booking with Confidence - Camp Hygiene

Camp Hygiene

Increased frequency of camp cleaning and rigorous housekeeping as well as access to hand sanitiser and additional handwashing stations in all camps.

Booking with Confidence - Isolation

Camps Quarantine/ Isolation Capability

All camps include spaces for isolating individuals and the camp itself can be quarantined if necessary.

Booking with Confidence - Staff Training

Staff Training

Our team will undertake regular Covid-19 specific staff training and continual reviews of risk assessments and protocols.

Booking with Confidence - Extra Guidance

Extra Guidance

Provided to teachers, parents and students.

Booking with Confidence - In-Country Relations

In-country Relations

Due to our permanent operations, we maintain close links and communication with embassies and government officials in-country.

Booking with Confidence - Content

Content

Adapted itineraries to ensure only safe contact with communities during project phases.

Like to thank camps for all they have tried to do, their help and guidance throughout was first class. With the difficult times we have all found ourselves in, with uncertainty in all areas, it was reassuring to know camps had everyone’s best interests at heart, no one has faced these trying times and I feel that they communicated information brilliantly throughout.

Rachel, Parent of Travelling Student 2020 / 2021