These Terms and Conditions (“Booking Conditions”) are entered into by you, the Organization (defined below), and World Endeavors LLC, a limited liability company duly organized and existing under the laws of the State of Minnesota, USA, with its principal place of business at 3015, E Franklin Avenue, Minneapolis MN 55406 dba Camps International USA (“Camps International USA”).
Camps International USA provides educational and experiential travel programs and related services within the United States and abroad.
These Booking Conditions, together with our Privacy Policy and any written materials provided before your booking is confirmed, form part of the Expedition Agreement Form and collectively constitute the contract between your Organization and Camps International USA.
PLEASE REVIEW THESE TERMS CAREFULLY, AS THEY SET OUT BOTH PARTIES’ RIGHTS AND OBLIGATIONS. BY SUBMITTING A BOOKING REQUEST, YOU CONFIRM THAT YOU HAVE READ AND AGREE TO THESE BOOKING CONDITIONS. THESE TERMS APPLY ONLY TO BOOKINGS MADE WITH US IN THE UNITED STATES AND COVER ALL SERVICES WE AGREE TO ARRANGE OR PROVIDE AS PART OF YOUR CONTRACT.
(a) “Expedition”, “Booking”, “Contract”, “Package”, “Tour”, “Travel Arrangements” or “Arrangements” means the services we have agreed to provide to the Organization, under the Booking.
(b) “Organizer” means the first named adult taking part in the Expedition on behalf of the Organization.
(c) “Organization” means the school, college, university, youth group or other Organization who makes the booking on the Participant’s behalf and with whom we contract with for the provision of the Expedition.
(d) “Participant” means a Participant in an Expedition (or their parent or guardian if they are under 18 when the booking is made).
(e) “Party”, “Group” and “Participants” means all persons (or any of them) named on the booking (including anyone who is added or substituted at a later date).
(f) “We”, “Us” and “Our” means World Endeavors, LLC dba Camps International USA.
(g) “you” and “your” means the Organization and/or the Participants as the particular context requires.
(a) To make a booking, the Organization must complete our Expedition Agreement Form. This must be signed by the group Organizer. The group Organizer must be authorised to make and amend the booking, on the basis of these Booking Conditions, by the Organization and all Participants taking part in the Expedition. Each Participant must also complete our Application Form. By signing the Expedition Agreement Form, the group Organizer confirms that he/she is so authorised. The group Organizer must be at least 18 years old when the booking is made. Each Participant is responsible for making all payments due to us, unless the Organization is making payments for the group directly to us, in which case, the Organization is responsible for payment. The group Organizer on behalf of themselves, the Organization and each Participant consents to the use of information in accordance with our Privacy Policy.
(b) The completed signed Expedition Agreement Form and the Participants’ Application Forms must then be sent to us together with the payments referred to in clause 3 below.
(c) Subject to the availability of the chosen arrangements, we will confirm the Expedition by issuing an Expedition Confirmation invoice. This confirmation will be sent to the group Organizer. Please check this invoice carefully as soon as it is received. Contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We cannot accept liability for errors unless notified within ten (10) days of sending the document (five (5) days for tickets). We will try to fix errors reported after this period, but the Organization or Participants are responsible for any associated costs.
(d) We will communicate with the Organization and Participants by email regarding the Booking. Please check email regularly. If email is unavailable, we may contact you by phone or mail; some documents may be sent by mail as needed. References in these Booking Conditions to “send” or “in writing” include email communications.
(e) If the Organization or Participants need to contact us regarding any matter covered by these Booking Conditions (such as a change request), please email us at usa-operations@campsinternational.com.
(a) In order to confirm the chosen Expedition, the Organization or Participant (if they are paying us directly) must pay a deposit at the time of booking. The amount of the deposit will be set out in the Expedition Agreement Form and Application Form.
(b) All further payments must be received by us in accordance with the payment timetable set out in the Expedition Agreement Form. These dates will be shown on the confirmation invoice. If paying by ACH, payments must be made in accordance with the agreed schedule set out in the confirmation. Reminders are not sent. If an ACH payment is cancelled and no alternative arrangements are put in place, then any outstanding payments will become immediately due when the first scheduled payment date is missed.
(c) If full payment (including any surcharge) is not received on time, we may assume the Participant or group wishes to cancel the booking and are entitled to retain all amounts paid to date. If we delay cancellation because payment is promised, the cancellation charges in clause 8 will apply as of the date we reasonably treat the Booking as cancelled.
(a) Please note that prices may change, and errors may occur. The Organization and Participants are responsible for checking the current price of the chosen Expedition at the time of booking.
(b) We reserve the right to correct prices and update errors in advertised rates at any time before your Expedition is confirmed. If we become aware of an error, we will notify you and provide the correct price at booking.
(c) Once your Expedition price is confirmed at booking, it will remain fixed, except for changes needed to correct errors or in response to:
No price changes will be made within 20 days of your departure date.
(d) If the Organization or Participants (if paying directly) are subject to a price increase under this clause, an additional $1.00 per person administration fee may apply. If the total increase (excluding insurance, amendments, and additional services) exceeds 8% of the confirmed Expedition price, the Participant may, within 14 days of final invoice, choose to: (i) accept the increase and pay the additional amount; (ii) switch to another available Expedition of equal or higher value (at no extra cost), or to a lower-value Expedition with a refund of the price difference; or (iii) cancel the booking and receive a full refund of all payments made, except insurance premiums and any amendment or additional service charges.
(a) Special requests must be provided in writing at the time of Booking. We will forward reasonable requests to suppliers but do not guarantee fulfilment. Noting a request on any document or invoice is not confirmation it will be met. Unless confirmed in writing, all special requests are subject to availability and not part of the contract.
(b) We cannot accept Bookings conditional on the fulfilment of any special request. Such bookings will be treated as standard Bookings.
(c) Expeditions may be physically demanding. It is the Organizer’s responsibility to ensure all Participants are fit for planned activities.
(d) Any medical condition or disability affecting a Booking or Expedition must be disclosed in writing at or before Booking, and updated promptly if conditions change. We reserve the right to decline or cancel a Booking (with applicable charges) if we cannot safely accommodate a Participant or if full disclosure is not provided. We may request a doctor’s certificate confirming fitness to participate.
(e) Participants are responsible for understanding and managing their own medical needs, carrying and self-administering required medication, and providing medication details. Those dependent on essential medication (e.g., Epinephrine auto-injectors) must carry at least three doses or follow their doctor’s written recommendation.
(f) At least one first aid trained leader will accompany each Expedition. Participants consent to receiving reasonable medical care from staff (including prescribed and non-prescription medication, or emergency transport) if deemed necessary. All costs beyond available insurance are the Participant’s responsibility.
(g) Participants or the participant’s Parent/ Guardian consent to staff obtaining or procuring any ambulances or other rescue transport, as deemed necessary, and agree to accept full financial responsibility for all medical and related expenses including transportation to the extent that it exceeds the level of insurance cover in respect of the participant for the expedition.
(h) Participant consents to receive any medical treatment deemed necessary if Participant is injured or requires medical attention during such Participant’s participation in an Expedition. Participant understands and agrees that Participant is solely responsible for all costs related to such medical treatment and any related medical transportation and/or evacuation. Participant releases, forever discharges, and holds harmless Camps International US and its affiliates, agents, and employees from any and all claims arising from the negligent acts or omissions of Camps International US or its affiliates, agents, or employees, associated with medical treatment and related services during the Expedition.
(a) To request changes to a confirmed Expedition, the Organization or Participants (with Organization’s consent) must notify us in writing as soon as possible. Change requests are not guaranteed. Approved changes are subject to a $100 per person amendment fee plus any additional costs incurred by us or our suppliers. Changing travel dates is generally considered a cancellation and rebooking, with applicable cancellation charges. Price may be recalculated if the booking basis changes.
(b) If a Participant cannot travel, they may transfer their booking to another eligible person introduced by the Organization or Participant, subject to (i) our approval; (ii) notification in writing at least 30 days before departure; (iii) payment of any outstanding balance, a $100 transfer fee, and other associated costs; (iv) the transferee’s acceptance of these Booking Conditions; and (v) airline policies (flight transfers may require cancellation and new tickets at the new price).
(c) Both the original Participant and transferee are jointly responsible for all payments due. If a replacement cannot be found, cancellation terms in clause 8 apply, and the original Participant is not entitled to any refunds for unused services or for passengers not traveling.
(d) Any original Booking discount may be reduced or removed if changes affect eligibility.
(e) If accommodation supplements have been paid and the number of people in the accommodation changes, the Organization or Participants (if paying us directly) may have to pay extra costs.
(f) Any changes to critical details (departure, transportation, destination, travel dates, length, or accommodation) must apply to all members of the Booking.
(g) Scheduled airlines may not allow name changes within certain periods prior to departure and may not allow these after the flight ticket has been issued. If the Organization or a Participant wishes to make a name change and this is not permitted by your airline, it will be necessary to cancel your flight, lose the money paid in respect of that flight and pay the full cost of another flight, which may not be the same flight or at the same cost as the one cancelled.
(h) If the Organization chooses not to accept bookings from those who will not be part of the Organization at point of travel, the group Organizer must make us aware prior to Booking. Those affected will be offered an alternative Expedition.
Some Travel Arrangements require a minimum number of Bookings. If that minimum is not met, we may cancel and will notify the Organization as soon as possible. The Organization may accept an alternative of equivalent or similar standard at the current price (we will refund any price difference if lower, or you can pay the extra if higher). No compensation or reimbursement for independently arranged travel will be provided. Cancellations for insufficient numbers will not be made less than 20 days before arrival for tours over 6 days, 7 days before for tours of 2–6 days, or 48 hours before for tours under 2 days.
(a) If the Organization or any Participant needs to cancel a confirmed Expedition, written notice must be given to us immediately. Cancellations are only effective upon our receipt of written notice. No cancellation charges apply if you cancel within 7 days of the initial deposit payment; after that, the following fees apply (based on the total cost, excluding insurance and amendments, which are non-refundable). Responsibility for cancellation charges lies with the Participant, unless the Organization pays us directly.
(b) As we incur costs from the time we confirm your booking, cancellation charges are in line with your payment schedule as set out on the Expedition Agreement Form and Application Form. Once a payment becomes due, that payment is non-refundable. Insurance premiums and amendment charges are not refundable in the event of cancellation. The Organization is responsible for payment of any cancellation charges unless the participants are making payments directly to Us, in which case, they are responsible for the payment of any cancellation charges.
(c) You may be able to recover cancellation charges (minus any excess) under your insurance policy.
(d) Where any cancellation reduces the number of Participants below the number on which the price, number of free places and/ or any concessions agreed for your Booking were based, we will recalculate these items and re-invoice the Organization or Participants accordingly.
(e) See clause 6 (“Changes to Confirmed Arrangements”) if someone is prevented from traveling.
(f) No refunds will be given if a Participant chooses to leave an Expedition early or for unused services.
(g) The Organization may cancel without penalty no earlier than 7 days before departure if “force majeure” (as defined below and supported by a U.S. Department of State Level 4 advisory for your destination) makes performance impossible. In this circumstance, we will refund all payments except insurance and amendments but no additional compensation. “Force majeure” means circumstances like war, terrorism, major disease outbreak, natural disaster, or other events making travel unsafe. See travel.state.gov for guidance.
Travel insurance is required for all Participants. If insurance is not included in your package or you purchase alternative coverage, you must provide us with your insurer’s name and policy number in writing. Whether Travel Insurance is included or not, Participants are responsible for reviewing and maintaining adequate coverage for their needs. We may require you to obtain additional insurance, and we are not responsible for verifying outside policies. Failure to obtain and provide proof of sufficient coverage may result in denied travel and the application of standard cancellation charges. Participants should carry proof of insurance at all times during the Expedition.
(a) We plan Expeditions well in advance but may need to correct errors, make changes, or cancel bookings. We reserve the right to do so at any time. We will only cancel a confirmed booking after full payment if required by force majeure or circumstances beyond our control (see clause 12).
(b) Most changes are minor. Occasionally, we have to make a “significant change,” one we could reasonably foresee as having a major effect on your Expedition based on information available at Booking,
(c) If we must make a significant change or cancel, we will notify the Organization as soon as possible. If time permits before departure, the Organization may choose to:
(d) The Organizer must notify us of the Organization’s decision within 7 days of receiving notice whether you wish to accept a proposed change or cancel your booking. If no response is given, we will contact the Organizer again. If there is still no response within 7 days, this will be considered acceptance of the proposed change.
(e) These remedies do not apply to minor changes. Changes to flight time of less than 72 hours, airline (except as specified in clause 20), aircraft type, or destination airport are considered minor.
(a) Because of the nature and locations of our Expedition, the Organization and each Participant agree, by booking, to accept an alternative reserve Expedition if the original location becomes unavailable.
(b) The current list of reserve locations is available at: https://www.campsinternational.com/usa/about-camps/#our-locations. Reserve Expeditions will be of equivalent nature and standard. A change from your original to a reserve location is not considered a significant change and does not entitle you to cancellation or other remedies—the use of a reserve location is an agreed alternative and does not alter the contract.
(c) In rare cases, if force majeure (see clause 12) requires us to change or terminate your Expedition after departure, we regret that no refunds, compensation, or coverage of resulting costs or expenses can be provided unless we recover refunds from suppliers.
Except as expressly stated in these Booking Conditions, we are not liable for any damages, losses, or expenses beyond refunding payments where performance of our contractual obligations is prevented or affected by “force majeure.” “Force majeure” includes events beyond our or our suppliers’ reasonable control—even with due care—which may include (actual or threatened) war, riot, civil unrest, terrorist acts, industrial disputes, nuclear or natural disasters (such as floods or earthquakes), severe weather, fire, acts or decisions of government authorities (including airport, border, or airspace closure or restriction, and regulatory flight restrictions), or significant threats to human health such as serious disease outbreaks.
(a) We will perform the Expedition services we have agreed to provide under contract with reasonable skill and care. To bring a claim, the Organization or Participant must demonstrate we did not exercise reasonable skill and care. We are only responsible for acts or omissions of our employees, agents, and suppliers when acting within the scope of their employment or agency on our behalf.
(b) We are not liable for any injury, illness, death, loss (including loss of enjoyment or property), damage, cost, or claim resulting from:
(c) We are not liable for services not contracted with us, including those provided by airlines, hotels, other suppliers, or excursions booked independently. Any such services do not form part of your contract—even if referenced in our materials or arranged on your behalf. Liability is strictly limited to our promised obligations under this contract.
(d) The assessment of our performance will be based on the contractual promises made and the laws/regulations of the country where the claim arose. If services meet local legal standards, they will be deemed properly provided, even if these differ from U.S. standards, except where the lack of a safety feature would have led a reasonable Participant to reject the Expedition. Our obligation is to exercise reasonable skill and care, not to ensure compliance with all U.S. regulations.
(e) We are not liable for loss of or damage to luggage, personal property, or money. In the event we are found liable, this is limited to up to a maximum of $500 per person, unless a lower limitation applies. Participants must arrange for appropriate travel insurance and are advised not to bring valuables.
(f) For all claims not involving death or personal injury, our maximum aggregate liability (regardless of the legal theory) is limited to three times the price paid (excluding insurance or amendment fees), unless a lower limitation otherwise applies. This maximum is only applicable if the Organization or Participants have received no substantial benefit from the Expedition.
(g) For claims involving transportation (air, sea, rail) governed by international conventions, our liability will be limited as if we were the carrier as per those regulations and conventions. We are not liable for amounts or claims greater than the carrier would owe under applicable law. Any amounts paid to you by a carrier will be deducted from any compensation we provide.
(h) We are not liable for any loss, damages, costs, or expenses that are not a direct and foreseeable result of our breach of contract or that of our employees, agents, or suppliers. We expressly disclaim liability for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, business interruption, loss of business opportunity, or loss of earnings. We also have no liability for any acts or omissions of independent third parties or for circumstances beyond our reasonable control.
(i) Information in our brochures, website, or other materials is for general reference only. We do not guarantee its accuracy or completeness and disclaim all express or implied warranties regarding such content.
(a) If the Organization or any Participant has a complaint or problem during the Expedition, the Organizer must immediately inform our local representative/agent (if available) and the relevant service provider. Any verbal complaint should also be documented in writing and given to both our representative/agent and the supplier as soon as possible. If there is no representative/agent or the problem is not resolved, the Organizer must promptly notify us in the US using the contact information provided, supplying full details and a contact number. We cannot address complaints we are not made aware of.
(b) If, after your return to the US, you remain dissatisfied, the Organizer must submit a written complaint within 28 days, including your booking reference and full details. Only the group Organizer may write on behalf of the group. For complaints not involving death, personal injury, or illness, we are not liable unless the complaint is submitted in full compliance with this clause.
(a) The Organization and Participants are responsible for any damage or loss caused by any member of the group. Payment for such damage or loss (estimated if necessary) must be made directly to the accommodation provider, supplier, or us as soon as possible. If costs exceed the estimated amount paid, the Organization or Participant must pay the balance; if less, we will refund the difference. The Organization and Participants are also liable for any claims or costs, including legal fees, incurred by us as a result of their actions.
(b) All Participants must comply with our Code of Conduct (“Code of Conduct”) and show consideration for others. If a Participant breaches the Code of Conduct or, in the reasonable opinion of any authority figure, behaves in a manner likely to cause harm, distress, or property damage, we may terminate their Expedition without notice. The Participant must leave the accommodation or service immediately. We will not be responsible for return travel or any further costs, nor will any refunds be provided. For Participants under 18, the parent/guardian is responsible for collection or arranging their return.
Some services included in your Expedition are provided by independent suppliers, each operating under their own terms and conditions. These may limit or exclude the supplier’s liability to the Organization and Participants, often consistent with applicable international conventions. Copies of relevant supplier terms and conditions and international conventions are available upon request from us or the supplier.
(a) We may provide information about local activities, excursions, and area attractions before or during your Expedition. These activities and excursions are operated by independent local providers not owned, operated, controlled, or endorsed by us, and do not form any part of your contract with us, even if we recommend or assist with bookings. We are not liable for any aspect of such activities or excursions, and our liability under clause 13 does not apply to them.
(b) We cannot guarantee the accuracy of information provided regarding independent activities, excursions, or general area details, nor can we guarantee availability or that any such service will occur as described. If any non-contracted activity or excursion is important to your Expedition, contact us in writing for current information before booking. If we become aware of material changes likely to affect your decision to book, we will inform you at the time of booking.
All passport, visa, and entry requirements are the sole responsibility of each Participant. Applicable requirements for U.S. citizens are provided on the Travellers Gateway but may change at any time. Participants must confirm all current requirements, including any compulsory health or vaccination requirements, and obtain all necessary documents and recommended precautions well before departure. All related costs are the Participant’s responsibility. We are not liable if a Participant is refused entry to any transport or country due to missing or incorrect documentation. Any fines, penalties, or costs we incur as a result must be reimbursed by the Participant. Check with your local embassy and healthcare provider for the most up-to-date requirements.
The U.S. Department of State regularly updates international travel advisories at https://travel.state.gov/en/international-travel.html. The Organization and Participants are strongly advised to review these advisories before booking and again prior to departure.
Specific instructions relating to departure and Travel Arrangements will be sent with the air or other travel tickets approximately 2 weeks before departure. The Organization and/or Participants must promptly review tickets to ensure Participant’s passport name and details are accurate and confirm all flight times. Flight times may change even after ticket issuance; we will notify you of any changes as soon as possible. A change in carrier, flight time, or aircraft type (if applicable) does not entitle the Organization or Participants to cancel or change arrangements without paying our standard charges unless otherwise stated in these conditions.
Where it is impossible for Participants to return to the departure point on the return date of your package due to “force majeure” we shall provide the Participant with the necessary accommodation for a period not exceeding 3 nights per person. Where possible, this accommodation shall be of comparable standard to the accommodation booked by you under the Package.
We have no liability in the event of any flight delay or cancellation at your US or overseas point of departure.
We are not liable for injury, loss, or damage resulting from events beyond our control, including the actions of third parties, inherent risks of activities, or force majeure. We may, at our discretion, provide reasonable assistance if a third party fails to provide services or if unforeseeable circumstances arise that could not have been avoided with due care. Assistance may include helping with communications or arranging alternative travel. If the issue results from a Participant’s intentional act or negligence, we may charge a fee not exceeding our actual costs. Any assistance is subject to prompt notification and our discretion. If you recover any related costs from insurance or a third party, you must reimburse us for amounts advanced.
The information in our brochure, website, and other advertising materials is provided for marketing purposes only and is believed to be accurate at the time of publication. However, errors may occur, and details may change. We do not guarantee that the actual Expedition or its features will be identical to those described or depicted. The group Organizer and Participants are responsible for confirming all Expedition details, including price, directly with us at the time of booking.
Your Expedition services will be provided according to the laws and standards of the country where supplied, which may differ from and be lower than those in the United States. While we strive to use reputable local providers, we do not guarantee that all services will meet U.S. standards. Local requirements apply to all services provided as part of your Expedition.
We maintain appropriate general liability insurance policies to protect our travelers and clients. Proof of insurance coverage can be provided to the Organization upon reasonable written request.
These Booking Conditions are subject to and incorporate by reference our Privacy Policy – Privacy Policy – Camps International USA.
The Booking Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Minnesota, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Booking Conditions shall be brought exclusively in the federal or state courts located in Hennepin County, Minnesota, and the parties hereby consent to the jurisdiction and venue of such court.
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