Privacy Policy 

Camps International Group Privacy Policy

Who We Are 

Camps International Group Limited is committed to protecting the personal data of all those associated with us.   Camps International Group Limited includes all our affiliated entities which are Camps International Middle East, Camps International Australia and Camps USA.

Camps International is owned by Impact Travel Group (ITG). When you make a booking, you are entering into an agreement with Camps International Group Limited (CI), which is a company owned by Impact Travel Group (ITG). While Camps International Group Limited is the main controller of your personal data, staff from both CI and ITG may access and process your data where necessary to provide services, support bookings, or manage our relationship with you.  

How We Use Your Data 

We may share your data within our corporate group to ensure that we can fulfil your booking, provide customer service, manage our business operations, and comply with our legal obligations. This means that employees of both CI and its parent company, ITG may have access to your personal information as part of their job duties.  

We may share personal data with other brands within the ITG group for marketing purposes but only where we have the express permission of the individual to do so.  We do not routinely share data.  

Data Sharing and Access 

Your personal data is only accessible to staff who need it to carry out their responsibilities. This includes employees involved in booking administration, customer service, finance, IT support, and legal compliance. All staff are trained in data protection and bound by confidentiality obligations.   

Camps International is affiliated with World Strides, we do not share personal data with them. However, where we have your permission, we may share media (photos & video) that may include in their marketing materials. Further information on image sharing is detailed further on in this policy.   

Camps International & Your Personal Data 

We will only ever collect the relevant personal information required to fulfil our obligations to you.   

We will only ever use your personal data for the reasons specified when we collect it. 

We only keep personal data for the time frame that is relevant for the purpose for which the data was collected. 

We never sell your personal data and will not pass your data onto third parties unconnected to the delivery of your expedition. In order to deliver the expedition for which you have signed up, we will share the relevant aspects of your personal data with third parties (e.gflight providers, hotels, dive companies etc)in order forthem to provide that specific aspect of your expedition. 

We may take images of you during your expedition (you can opt out of this by notifying us) these images may be used for marketing purposes by Camps International, brands within the Impact Travel Group or by World Strides US & Canada.   

What personal information do we collect? 

The information we collect will depend on our interactions and relationship with you. At each point that we collect personal data we will provide information on the purpose for which we will use that data. 

Typically, the data we collect includes; name, date of birth, address, contact details, gender, passport information, dietary and medical information. We may also collect information on your travel preference, previous travel experience or enquiries. 

How we collect personal data 

We collect personal data when you provide it to us throughonlineenquiries, direct emails, via social media, via our online ‘chat’, information provided over the phone, at presentations, and through the sign-up process when you book an expedition. 

Ourwebsite andcookies 

Cookies may be used to record information about your online preferences and allow us to identify you as you travel around our site, which enables us to track what pages you have looked at. Usershave the opportunity toset their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage ofall ofa website’s features. Check the “Help” menu of your browser to learn how to change your cookie preferences. 

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. They also are used to identify you as you browse our sites. 

Please note that during your visits to our website you may notice some cookies that are not related to campsinternational.com. When you visit a page with content embedded from, for example, YouTube you may be presented with cookies from this website. campsinternational.com does not control the dissemination of these cookies. You should check thethird partywebsites for more information about these. 

The cookies we use are:  

Cookie Name  Purpose  Type  Data Collected  Third Parties 
source_history necessary First Party analytics
ga_client_id necessary Third Party analytics Google
_ga analytics Third Party analytics Google
_fbp marketing Third Party Tracking  Meta
lastExternalReferrerTime marketing Third Party Tracking
lastExternalReferrer marketing Third Party Tracking
interactions other First Party Tracking
_seg_uid_21408 other Third Party Tracking segmetrics
_seg_uid other Third Party Tracking segmetrics
_seg_visitor_21408 other Third Party Tracking segmetrics
display-cookie-popup other Third Party Other cookio

 

How do I change my cookie settings? 

Click the cookie icon in the bottom left hand corner of the webpage.  

How we use your personal data 

We only hold and use your personal data for the purpose for which it has been supplied,in order forus to fulfil your requests, provide the expedition you have booked or manage your experience when using our website. 

If you have booked an expedition with us, we will use your personal data for the purpose of delivering the contract under which you have booked. This will include sharing your personal data with our local offices in our destination countries and with relevant third parties that will deliver or support all or part of your expedition. This could include but is not limited to; your school (if you are travelling on a School Expedition), flight providers, hotels, travel insurance providers, emergency assistance providers, dive providers etc. We will only ever share the relevant information each third party requires in order to deliver the service they have been contracted to provide. 

If you make an enquiry regarding an expedition withuswe will use your personal data to provide further information relating to your enquiry or to invite you to presentations/meetings regarding the expedition to which you have expressed an interest. We will make clear the purpose for which we will use your personal data at the point we collect it. We will always give you the option to ‘opt out’ or unsubscribe from receiving further communications at any stage.   

With whom we share your personal information 

We do not share your personal data collected as part of the delivery of the expedition with anyone unconnected to the delivery of our expeditions. We do not sell or trade personal data. We share personal data with third parties andoverseas suppliers where it is necessary for them to deliver or support a specific aspect of your expedition, we will only ever share the relevant information they require. 

Images submitted to us or taken by us with your consent may be used for marketing purposes by Camps International Group Limited, affiliated third party World Strides (https://worldstrides.com/en-us), and  Impact Travel Group (https://impact-travel-group.com/) and its affiliated companies.   

Further details of exactly how images are used is made available at the point of consent or submission.  

Our marketing practices 

If you consent to receive marketing emails you will be able to ‘opt out’ at any time by updating your privacy preference. Our marketing emails will also have the option to unsubscribe if you wish to do so. 

We will only ever send information about travel and job opportunities with ourselves or of partner companies within theImpact Travel Group, updates on our projects or the work of theCamps Foundation.  

We do not buy personal data and we do not sell or share any personal data collected for marketing purposes. 

Lead Generation 

Under legitimate interest we do collect the personal details of those for whom it is reasonable to assume may be interest offering our expeditions.  We only collect data relevant to business development through the following means;  

  • Publicly available sources such as company or school websites  
  • Social Media Platforms   
  • Direct contact with school staff to verify or obtain correct contact details   
  • Conversations with individuals at events, networking opportunities and outreach efforts  

We only collect the minimum of personal data necessary including;  

  • Full name  
  • Job title and role  
  • Email address  
  • Phone number  
  • Name of school or organisation  

We do not share this data and do not use it for any other purpose than offering potential travel opportunities. Individuals whose data we process have the right to ‘opt out’ at any time, and we will immediately cease contact and remove data from our system.  

Ourretentionpolicy 

We will retain your personal data for as long as necessary to deliver on the purpose for which the data was collected. This could be fulfilling our contractual obligations in delivering the expedition to which you have booked, communications regarding travel opportunities for which you expressed an interest or to comply with legal, accounting, tax, and reporting purposes. Once data is no longer required to be held it will be deleted. 

Access to your information and your rights 

If you have any queries regarding our Privacy Policy contact us by emailingdpo@campsinternational.com, calling the office on 01425 485390 or by post to The Data Protection Officer, Unit 10 Kingfisher Park, Headlands Business Park, Salisbury Road,Ringwood, Hampshire, BH24 3NX. 

You have the right to request a copy of the information we hold about you. If you would like a copy of your personal data please contact our dedicated Data Protection Officer by emailingdpo@campsinternational.com Theremay be a charge for this service. 

We want to make sure that the personal information we hold is accurate and up to date. You have the right ask us to update or remove information you think is inaccurate. 

You have the right to withdraw consent for us to process your personal data or in certain circumstances to have your data erased and the right to object to any direct marketing. 

Our data protection supervisory authority is the Information Commissioner’s Office in the United Kingdom. For more information please visithttps://ico.org.uk 

Updated: 30th July 2025